Tire Choice Auto Service Centers

Angela Barylski 3 months ago

The service at the site was great Fast. Friendly. My biggest issue is your call center. I called, they said oh we have an appointment at 5pm tonight for your emissions test. I said great, I'll be there. I get there, and the location closes at 5. The manager was very accommodating to getting me in the next morning, but something so easy as this could be avoided.

Shawn Fletcher 4 months ago

I had an outstanding experience with Tire Choice in O'Fallon, MO. From start to finish, the customer service was exceptional, and the entire team went above and beyond to take care of me. A special thank you to Kyle, the mechanic, and Ocean, the manager. They both took the time to explain my tire options, helped me select the right set of tires, and made sure I understood the warranty coverage. Their honesty, professionalism, and willingness to help made the entire process stress-free. What really impressed me was what happened just four days after my purchase. I unfortunately picked up a screw in one of my brand-new tires. I was worried about what the repair or replacement would cost, but Kyle and Ocean immediately stepped in and helped me through the warranty process. They made everything incredibly easy and stood behind the products they sold. It's rare to find a business that combines quality work with outstanding customer service, but Auto Tire Car Care does exactly that. If you're looking for a trustworthy shop with knowledgeable employees who genuinely care about their customers, I highly recommend Tire Choice. Kyle and Ocean have earned a customer for life! Thank you ag

Grand Caravan 4 months ago

I originally came in for State inspection on my Enclave. Whilst it did pass, I was informed that my CV Axel was leaking transmission fluid. Later that day I made another appointment for the next day to replace my CV Axel. I had it towed up the next morning and it was finished the same day. However, I was unable to pick it up. They kindly kept it overnight, and I was able to retrieve it the following morning. Staff were friendly and quick with their jobs. I would absolutely trust them with my vehicle again.

Jeannie Holder 4 months ago

I went into the Ofallon Mo location on Elaine Dr to get information on their labor rate, diagnostic rate and see if they could get my vehicle in today or to set up an appointment. I spoke with Ocean and she was extremely knowledgeable, friendly and able to get me in that day. I told her everything that was needed. They repaired everything at a very affordable rate and showed me exactly how bad my rotor etc was and compared it with the new one so I could actually see what was wrong. All the staff there was excellent. Definitely taking my vehicle there from now on.

katie a year ago

Truly grateful for the prompt and pleasant service! ✨️💫 Just wanted my tire pressure checked, and they did it for free on the spot. Also, they advised me that the treads were ok yet but that my tires were likely old and cracking! 😬🛞 They checked the size of tires on my vehicle and quickly quoted me a range of options to replace them with. Planning to go back soon to get a safe set of wheels to drive. Their expertise and help is greatly appreciated!